Returns & Exchanges

At Logee's Plant Store, we want you to be successful with your new greenery, which is why we offer a 30-day guarantee on all live plants and gardening supplies. If your plant arrives in poor condition or fails to thrive within the first month, we are committed to making it right through a replacement or refund.

Return Process

• 1.
  Document the Issue

  Take clear photos of the plant and its packaging immediately upon arrival to help our horticulturists assess any damage or health concerns.

• 2.
  Contact Customer Support

  Email our support team within 30 days of delivery with your order number and the photos you collected to initiate your claim.

• 3.
  Horticultural Review

  Our plant experts will review your case and provide care tips or determine if the plant is eligible for a return, replacement, or store credit.

• 4.
  Resolution Delivery

  Once approved, we will ship out a healthy replacement plant at no cost to you or issue a full refund to your original payment method.